Metrics Driven Analysis

Business demands continuous improvement and a differentiated competitive edge. It is no surprise that more business and technology leaders want to dispassionately baseline their present state and contrast it against poeers. This can be a complex exercise with complexity often driven by organisation structure, multiple services providers and delivery centres. Benchmarking your IT Services against the top quartile peer group offers value to make far reaching decisions and setting […]

Business Growth Advisory

The ever changing world of technology, and its impact on business, creates a myriad challenges for technology service providers. To keep growing is an imperative of business survival. Often uniquely suited experience and independent counsel is required to clearly define the challenges of growth, articulate and define growth initiates and to drive programs for results. In the ever changing world of technology, business leaders […]

Transition Management

A changeover from one state to another is the norm, not the exception. The strategy of outsourcing to specialist providers, setting up captive or shared services centers, onshore or offshore, have been commonplace over the past few decades now. The decision to change, consolidate or integrate the present service delivery model or provider is driven by a case for better outcomes, […]

Outsourcing Vendor Management

Managing programmes across geographically dispersed and culturally diverse centres can increase the risks to the success of such multi-location outsourcing programmes. We offer management strength, which is globally dispersed, culturally aligned and with extensive delivery and programme management experience, to support your agenda. In addition to Outsourcing Programme Assessments and Reviews, we also provide Global […]

Standards Compliance

SEI CMM The CMMi (Capability Maturity Model) is a process improvement model that provides a set of industry-recognized practices to address productivity, performance, costs and stakeholder satisfaction in the systems engineering and software development process. It helps your organization examine the effectiveness of processes, establishes priorities for improvement, & helps you implement these improvements. It […]

Productivity Assessment

People are the most indispensable assets in an IT organization, and there is increasing focus on understanding the ROI on human capital, understanding cause and effect. Performance Measurement is the process of measuring efficiency, effectiveness and capability, of an action or a process or a system, against given norm or target. Effectiveness is a measure […]

Business Technology Roadmap

Based on the outcomes from Business Drivers Workshops, mapping of the present IT infrastructure and the Application Portfolio Analysis, we provide independent analysis and recommendations on the “to-be” architecture blue print and a roadmap for the journey from the present state. This includes an assessment of the alignment between Business and Technology, the guidelines for decision making in further technology and […]

Technology Selection

IT Leaders are bombarded with a plethora of new disruptive technologies and solutions. With the increasing availability of Cloud based applications (SaaS), business consumerization and use of smart devices is rapidly rising. In this environment, it becomes imperative that the IT Leaders equip themselves with analytical tools to wade through the clutter and take strategic decisions for the adoption of […]

Business Technology Alignment

We undertake to carry out Business Technology workshops, to understand different imperatives across the organization. This is a primary step towards building a business aligned IT infrastructure. In context are Compliance driven requirements, gaps in the present IT infrastructure in meeting the business needs. We would also assess competing scenarios, and present architecture and technology inputs […]

Outsourcing Governance

Irrespective of the implementation model of a global delivery programme, there are additional governance challenges. The factors to be considered multiply many-fold in a global multi-sourcing model, as compared to a global shared service model, because there are multiple organisations and their business cultures to be considered, in addition to multiple locations and local cultures. Very often, these […]

Manage Outcomes