Why Us
Multiple Expertise Disciplines
- Commercial Models, Contracts and Identifying Savings Potential
- Enterprise Architecture, Technology Evaluation and Business Technology Alignment
- Global Services Delivery and Programme Management
- IT Services Transition Management and Knowledge Management
- IT Services Provider Relationship Management
- Software Engineering Processes, Methodologies and Quality Standards
- Customer Relationship Management
- Globally recognized certifications in specialist area of expertise
Extensive Strategic and Operations Experience
- Extensive strategy and execution experience, on User and Provider side of IT spectrum
- Wide cross industry experience, bringing technology insights
- Relationships operational, sensitive increment to expertise, insights and management
- Deep knowledge of outsourcing, offshoring, engagement models, risks and management
- Understanding of operational challenges and risks of technology choices
Diversity Management
- Local presence in the UK and in major IT cities in India
- British and Indian nationality lead consultants
- Provider industry experience and insider understanding of challenges
- Minimal remote management challenge of culture and time difference
- Frequent and Local interactions with culturally identical teams and management
Optimal Engagement Structuring
- Multiple disciplines of expertise with strong management experience
- Presence in the UK and India, allowing easy access to client or vendor locations in the regions
- Problem solving approach to designing most effective and efficient engagement scope
- Engagements blend expertise and location presence as required for results targeted
- Benchmarking, Audits, Internal or Vendor Team Workshops, Vendor Programme Reviews are examples of one-off interventions
Independent, Agnostic, Results Focussed
- Technology and Service provider agnostic team
- Cross Industry experience, enabling wide insights into problem solving and decisions
- Engagement scope only driven by a results focus, not advice and recommendations alone
- Not an IT outsourcing provider, IT research and analysis firm or IT Staffing firm
Globally Located
- Presence in the UK and major IT cities in India, easy access to Europe and Asia regions
- Specialist expertise in IT outsourcing, offshoring and vendor management
- Better drive for knowledge management, vendor metrics and programme reviews
- Effective management of process alignment, transition management
- Minimal time and costs involved in frequent, routine site visits
Flexible Bespoke Engagements
- Engagements and interventions aligned to priorities and challenges
- Structured on an “on-going basis” or as a “one time fix”, as best serves the objective
- Programme or relationship rescue interventions, investigate underlying issues and resolutions
- Bespoke training and workshops, on processes and methodologies
- Workshops to align and integrate the user and provider delivery teams, processes and standards
