Continuous Optimization
Metrics Driven Analysis
Business demands continuous improvement and a differentiated competitive edge. It is no surprise that more business and technology leaders want to dispassionately baseline their present state and contrast it against poeers. This can be a complex exercise with complexity often driven by organisation structure, multiple services providers and delivery centres. Benchmarking your IT Services against the top quartile peer group offers value to make far reaching decisions and setting […]
Business Growth Advisory
The ever changing world of technology, and its impact on business, creates a myriad challenges for technology service providers. To keep growing is an imperative of business survival. Often uniquely suited experience and independent counsel is required to clearly define the challenges of growth, articulate and define growth initiates and to drive programs for results. In the ever changing world of technology, business leaders […]
Value Optimization
With extensive experience of the IT services provider side, as also the enterprise side, we bring deep understanding on the relationship and its nuances. The commercial terms and contracts, the pricing, costing and value of services, the areas of risk and the areas of potential optimization. We supplement our capabilities with one of the best specialists in the field of metrics driven analysis of IT […]
Transition Management
A changeover from one state to another is the norm, not the exception. The strategy of outsourcing to specialist providers, setting up captive or shared services centers, onshore or offshore, have been commonplace over the past few decades now. The decision to change, consolidate or integrate the present service delivery model or provider is driven by a case for better outcomes, […]
Productivity Assessment
People are the most indispensable assets in an IT organization, and there is increasing focus on understanding the ROI on human capital, understanding cause and effect. Performance Measurement is the process of measuring efficiency, effectiveness and capability, of an action or a process or a system, against given norm or target. Effectiveness is a measure […]
Outsourcing Governance
Irrespective of the implementation model of a global delivery programme, there are additional governance challenges. The factors to be considered multiply many-fold in a global multi-sourcing model, as compared to a global shared service model, because there are multiple organisations and their business cultures to be considered, in addition to multiple locations and local cultures. Very often, these […]
Portfolio Rationalization
Application Lifecycle Planning is a sequel to an Application Portfolio Analysis exercise. It is critical in Enterprise Architecture where a roadmap is created to achieve a business aligned IT portfolio. The principles behind this exercise are availability of data across the organization and lowering total cost of ownership. The important factors are the level of continued support […]
