Archive for May, 2012
Value Optimization
With extensive experience of the IT services provider side, as also the enterprise side, we bring deep understanding on the relationship and its nuances. The commercial terms and contracts, the pricing, costing and value of services, the areas of risk and the areas of potential optimization. We supplement our capabilities with one of the best specialists in the field of metrics driven analysis of IT […]
Transition Management
A changeover from one state to another is the norm, not the exception. The strategy of outsourcing to specialist providers, setting up captive or shared services centers, onshore or offshore, have been commonplace over the past few decades now. The decision to change, consolidate or integrate the present service delivery model or provider is driven by a case for better outcomes, […]
Knowledge Management
Rapid staff turnover and the consequent loss of knowledge remains a consistent threat and risk to any IT organization. This can become a tough challenge when the service delivery centres are remote and not under direct control. An organization’s competitive advantage depends upon how well it organization acquires, manages and leverages this intellectual capital and […]
Outsourcing Vendor Management
Managing programmes across geographically dispersed and culturally diverse centres can increase the risks to the success of such multi-location outsourcing programmes. We offer management strength, which is globally dispersed, culturally aligned and with extensive delivery and programme management experience, to support your agenda. In addition to Outsourcing Programme Assessments and Reviews, we also provide Global […]
